1How long do I have to pick up my package?
Each package would be held for up to three days. You will be charged extra for overtime after the first 24 hours. After the third day, the package would be sent back to the sender unless you notify us one day prior to the third day deadline. You can contact us through our email: email@example.com or phone.
2What is Box ID?
Box ID is your unique ID which identifies you from everyone else. This ID is used to determine who the package is being delivered to.
3Where can I find my Box ID?
To find your BoxID, please visit the “My Box ID” page in your account menu.
4How do I ship to a BoxNearby Locker?
1. Sign up for a BoxNearby account.
2. In the account sign up page, write down your Box ID.
3. Make a purchase from any online provider and set the delivery address as the BoxNearby locker.
PLEASE ADD THE BOX ID # IN YOUR ADDRESS.
Use your BoxNearby Locker address and
Box ID # as your shipping address.
2312A Walsh Ave
Box ID # 1234567
Santa Clara, CA 95051
5 Which carriers work with BoxNearby?
We are able to accept packages from almost all carriers including: USPS, UPS, FedEx, and DHL. We also work with all local carriers.
6How will I know when my package is ready for pick up?
After your package has been placed into a BoxNearby Locker, you will be emailed and texted a pick-up code. This pick-up code would be used to retrieve your package from the designated BoxNearby Locker.
7When can I pick up my packages?
You are able to pick up your packages any time the BoxNearby lockers are open. They generally tend to be the same operating hours as the location it is located in. Please visit our locker locations page for specific hours regarding your specific locker.
8Which BoxNearby lockers could I ship to?
Any BoxNearby Locker could be used as a drop off station, the BoxNearby Locker address just has to be used during shipping.
9What can be mailed to the lockers?